Since its establishment in 2010, The Red Door Project in Drogheda has grown from a grassroots drop-in service into a comprehensive support organisation offering counselling, peer support, relapse prevention, life skills development, a rehabilitative Community Employment Programme, and dedicated services for women. Its mission is to provide confidential assistance and services to individuals, families, and the wider community affected by drug and alcohol use. The Red Door Project supports recovery through a range of therapeutic and trauma-informed approaches that address substance use and related challenges. As a community partner in SUMIT, The Red Door Project contributes to shared learning within communities of practice, supports the co-design and rollout of digital solutions, and facilitates engagement with service users. By providing real-world feedback, service providers and clients from The Red Door Project help ensure SUMIT’s digital solutions are practical, inclusive, and responsive to the community’s needs.

Turas Counselling is a Dundalk-based, registered not-for-profit organisation providing free, confidential support to people at all stages of recovery from addiction. The name Turas, meaning “journey” in Irish, reflects the organisation’s belief in recovery as a personal and evolving process. Since 2005, Turas has operated with a person-centred philosophy grounded in acceptance, compassion, dignity, and health, with a particular emphasis on somatic approaches and trauma-informed care. Its services include one-to-one counselling, peer support, a Transformational Recovery Programme, and a Recovery Café. Turas provides tailored pathways towards personal recovery for individuals and their families in a welcoming, non-judgemental environment. As a community partner in SUMIT, Turas Counselling acts as a demonstrator site, showcasing best practice within communities of practice, contributing to the co-design and provision of digital solutions that improve access to support services, provides practical insights into the service-user experience, and serve as a bridge between SUMIT and those engaging with recovery services.

North West Methodist Mission (NWMM) is a long-established, community-based charity in Derry/Londonderry supporting people experiencing homelessness, addiction, poverty and social isolation. Rooted in compassion and inclusion, NWMM delivers a wide range of frontline services including drop-in support, housing and resettlement assistance, counselling, and programmes designed to promote wellbeing, connection and community participation.

At the heart of NWMM’s work is its supported accommodation provision for men at Crawford Square and for women at Clarendon Shelter and Ashmore House. These services provide safe, structured and supportive environments for individuals in crisis, helping them stabilise their circumstances and take meaningful steps towards independence and improved quality of life. The Mission works closely with local health and social care partners to ensure a welcoming, non-judgemental and person-centred approach that meets people where they are.

As a SUMIT demonstrator site the NWMM plays a key role — showcasing best practice within Communities of Practice and actively contributing to the co-design and delivery of digital solutions that enhance access to support services. By embedding innovation within real-world service settings, NWMM helps ensure that digital developments are trauma-informed, practical and grounded in lived experience.

This collaboration provides valuable, frontline insights into the service-user journey — from crisis presentation to recovery and resettlement — ensuring that digital tools reflect the realities faced by individuals engaging with homelessness, addiction and mental health services. In doing so, NWMM acts as a vital bridge between SUMIT and people accessing recovery supports, helping to shape digital approaches that are accessible, responsive and capable of delivering meaningful, lasting impact across communities.

As part of a cross-border charity, Depaul North West supports people who are homeless or at risk of homelessness across the North-West of Ireland. Operating in Northern Ireland since 2005, Depaul has supported thousands of individuals and families each year through a wide range of accommodation and outreach programmes. Their services focus on vulnerable adults and families, providing not only safe and secure accommodation, but also healthcare support, harm reduction services and practical pathways towards stability and recovery.

Depaul North West delivers a comprehensive network of local services including emergency and temporary accommodation, floating and housing support, outreach and day services, and specialist health and harm reduction initiatives. Much of this work is embedded within a peer support framework, recognising the value of lived experience in building trust, promoting engagement and supporting long-term recovery.

At the heart of Depaul North West is Foyle Haven, a drop-in centre originally founded in 2001 through an unlikely but powerful alliance between a police officer and a Catholic nun, united by a shared commitment to addressing street drinking and supporting marginalised individuals. Since being taken over by Depaul in 2011, Foyle Haven has evolved into a central hub for outreach, drop-in support and harm reduction services, offering a welcoming and person-centred space for those most in need.

As a community demonstrator site, Depaul North West plays an important role showcasing best practice within Communities of Practice and contributing directly to the co-design and provision of digital solutions that enhance access to support services. This collaboration enables practical, real-world insights into the service-user experience, ensuring that digital innovations are grounded in lived realities and responsive to the complex needs of people engaging with recovery services. In doing so, Depaul North West helps to strengthen the bridge between SUMIT and frontline recovery services — supporting the development of accessible, trauma-informed and person-centred digital approaches that improve outcomes for individuals and communities alike.